Project, Programme and Portfolio management

Testing with Royal Mail Group

Reed Professional Services (RPS) have worked with Royal Mail delivering on a large service migration.

Client stories

The Challenge

Royal Mail Group embarked on a large-scale service migration over 14 months (2019-2020), facing initial setbacks including schedule delays and high defect rates.

 

The Solution

Reed Professional Services provided programme management for testing, developing and executing a comprehensive test programme plan.

The Process
  • Appointed a skilled management team with senior-level test management experience.
  • Implemented twice-daily meetings and hands-on assurance assistance.
  • Transitioned RMG’s test management style from authoritative to collaborative.
  • Adapted to Covid-19 challenges with swift remote working practices.
The Outcome
  • Significant reduction in Sev 1 & Sev 2 defects.
  • Improved morale and team cohesion.
  • Successful delivery of the service migration programme in line with the plan.
Transform your Business With Reed PS

If you are eager to receive outstanding results like those seen by Royal Mail Group choose Reed PS  for support with your projects. Our tailored solutions are designed to align perfectly with your business strategy and vision, ensuring a structured and effective approach to every challenge.

Get in touch with us today to discover how we can help you deliver success and drive your business forward.

The RPS team were able to manage all the agreed activity and discussions with the client independently, challenging and pushing back where needed to ensure a professional conclusion. Also due to the extensive experience, specialist expertise of the RPS team, and their thorough understanding of the gated process, they were able to manage the client and deliver all the artefacts from end-to-end seamlessly and within the agreed timescales.
Pete Bailey RMG IT Portfolio Director
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