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Scaling Educational Support with Hybrid Teams for a Leading UK Broadcaster

Client stories

The Challenge

During the pandemic, a major UK broadcaster’s educational platform experienced an unprecedented surge in demand due to the rapid increase in children being home-schooled. The platform’s team faced a dual challenge: scaling capacity to meet demand while simultaneously developing new features to address broader educational requirements.

The Solution

To tackle these challenges, we deployed a hybrid team of technical consultants tailored to the broadcaster’s needs. The team included two onshore Lead Engineers based in the UK, complemented by a team of Senior and Mid-weight Engineers offshore. This strategic combination provided both cost efficiency and rapid scalability.

The Process
  • Agile Onboarding: Assembled an initial team of five consultants within just four weeks.
  • Rapid Scaling: Increased team capacity by 50% at short notice to meet surging demand.
  • Hybrid Model: Delivered a seamless blend of onshore expertise and offshore technical capabilities to ensure both quality and cost efficiency.
The Outcome
  • Cost Savings: Achieved a 53% reduction in resource costs compared to traditional all-onshore models.
  • Flexibility: Provided unparalleled adaptability in team size and project scope under a fixed-cost, outcomes-based engagement.
  • Sustained Excellence: Ensured the platform could meet its growing audience’s needs while enhancing its feature set and maintaining operational excellence.

This project exemplifies how hybrid resourcing models can drive cost-effective, high-quality solutions for organisations facing rapidly evolving demands.

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